At The Host Co, we value your privacy and take care to protect your data. This privacy notice explains what information we collect, how we use it, and what your rights are.

1. Who This Applies To & Updates

• This applies to anyone using The Host Co’s website or apps — whether you’re browsing, buying, selling, or hosting experiences.

• We may update this notice from time to time. If there’s a major change, we’ll let you know via email or through your account notifications.

2. What Information We Collect

When you use The Host Co, we collect various personal information to help run our platform smoothly. Some examples:

• Your name, email, phone number, address

• If you’re hosting: business registration or tax ID, bank or payment details for payouts

• When you buy or book: payment info, shipping/delivery details, tracking, etc.

• Interaction data: things like what items or services you’ve viewed, searches, saved favorites, feedback and messages

• Automatic/technical data: IP address, browser/device info, how you move around the site or app, cookies

3. How We Use Your Data

We use your information for reasons including:

• To run transactions (processing purchases, deliveries, payouts)

• To communicate with you (order updates, help, support)

• To improve our platform (making it more useful, intuitive, secure)

• To personalize your experience (recommendations, showing relevant offerings)

• To prevent fraud, enforce policies, or comply with legal requirements

4. Who We Share Data With

Your information might be shared with:

• Service providers we work with (payment processors, shipping/delivery partners)

• Trusted third parties who help us with e.g. identity verification or security

• Authorities or regulators, if required by law

• Other users in certain cases — for example, your name or shipping address may be visible when completing a transaction

5. Data Storage & Retention

• We keep your data as long as needed to provide services, follow legal rules, or protect the rights of The Host Co, our hosts, and users.

• After that, we delete it or anonymize it, unless we have to keep it longer for legal reasons (tax, disputes, etc.).

6. Your Rights

You have certain rights over your information. Depending on your location, you may:

• Access the data we hold about you

• Correct it if it’s wrong or incomplete

• Ask for deletion, if we no longer need it for the purpose collected (with some exceptions)

• Restrict or object to certain types of processing

• Get your data in a portable format for transferring to another service

7. Cookies & Similar Tools

• We use cookies and similar technologies to improve your experience, keep you logged in, show personalized content, and help with technical performance.

• You can manage or disable some cookies in your browser or device settings; this may affect how parts of The Host Co work.

8. Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes encryption, secure storage, controlled access, etc.

9. Contact & Questions

If you have questions, concerns, or want to exercise your data privacy rights, you can contact our Privacy Team via the contact details in your account settings or through the Help section.