Selling Fees Policy
When you sell through The Host Co, whether you’re offering experiences, physical products, or services, certain fees apply. Below is a breakdown of how our selling fees work.
1. Types of Selling Fees
We generally charge two main types of fees:
Listing (Insertion) Fee — Charged when you create or renew a listing for an experience, product, or service.
Completion Fee (Final Value Fee) — Charged when your listing sells, based on the total amount paid by the buyer.
2. Listing (Insertion) Fees
Each listing you create for an experience, product, or service carries a small fee.
If you relist or renew, the fee applies again.
Listing the same item under more than one category (e.g., “Wellness Experience” + “Food & Beverage”) will incur a fee for each category.
Certain listing types may auto-renew (like “Good-Till-Cancelled” style listings). Each renewal generates a new fee.
3. Final Value / Completion Fees
Once an experience is booked, a service confirmed, or a product sold, you’ll pay a fee based on the total transaction amount. This includes:
Price of the experience, product, or service
Any shipping or handling charges (if applicable)
Taxes or service fees collected from the buyer
A small flat fee per order may also apply.
If an order is cancelled or refunded under our policies, you may qualify for a fee credit.
4. Shipping, Handling & Delivery in Fee Calculations
Shipping and handling are included in the base for completion fees.
For products with multiple shipping options, we typically base fees on the lowest priced domestic option.
For international delivery, if special conditions apply, fees may be based on the actual shipping costs.
For experiences and services, delivery or hosting costs (such as travel fees, equipment rentals, or supplies included) are considered part of the total amount and included in the fee calculation.
5. Optional Enhancements / Upgrades
Sellers can purchase upgrades to help their listings stand out, such as:
Premium placement in search results
Bold or highlighted titles
Extra photos or media (e.g., videos for experiences)
Featured category spots
Enhancement costs vary depending on listing type, category, and duration.
6. Performance-Based or Additional Fees
If your account does not meet our minimum quality standards (such as frequent cancellations, inaccurate descriptions, or high rates of disputes), additional fees may apply.
Violating platform rules — like encouraging off-platform payments or misrepresenting an experience or product — may also result in extra charges or penalties.
7. International Transactions & Currency Conversion
If your product, service, or experience is purchased by an international buyer, different percentage rates may apply.
Currency conversions are processed using The Host Co’s exchange rate at checkout, plus a small markup.
8. Dispute / Resolution Fees
If a buyer files a claim (e.g., “experience not delivered,” “item not received,” or a payment reversal), and the case is resolved in their favor, a fixed dispute fee may apply to cover processing.
9. Examples
Experience Example: You list a guided food tour for $100 per guest. A group books for 5 guests ($500 total). The final value fee is based on $500 plus the flat per-order fee.
Service Example: You offer a personal chef service for $300, with an optional $50 ingredient package. Fees apply to the total $350.
Product Example: You sell a handmade item for $40 with $5 shipping. Fees are calculated from $45 plus the flat order fee.
10. Terms & General Conditions
All fees are charged according to the schedule in effect at the time of listing or renewal.
Listing fees are non-refundable even if the item, experience, or service doesn’t sell or book.
We may update our fee structure, percentages, or add new fees. Sellers will be notified in advance.
Sellers are responsible for reporting and paying any taxes required by their local laws.