These policies ensure that every store offering physical products, experiences, or services on The Host Co meets our standards. They help protect buyers, keep your stores visible, and maintain trust in our platform.

1. Allowed & Disallowed Stores

• Allowed: Stores that offer physical products, tangible services, and experiences that comply with all laws and The Host Co rules.

• Not allowed: Anything illegal, deceptive, or that violates intellectual property rights. Also, stores that offer nothing (blank stores) or aren’t a real product/service are prohibited.

2. Accurate Descriptions & Photos

• Use your own photos and descriptions. Don’t copy someone else’s content or images.

• Be truthful about condition, features, materials, sizes, availability, or any limitations. Misleading content may be removed.

3. Clear Item Location & Shipping Information

• State clearly where the product/service/experience is located.

• Be transparent about shipping costs, delivery methods, estimated delivery time, or for experiences, where/when the event or service happens.

4. No Misleading Keywords or Search Manipulation

• Don’t stuff your titles, descriptions, or tags with popular terms that don’t actually describe your offering.

• Avoid trying to manipulate search results by using irrelevant keywords.

5. No Cross-Promotion or Off-Platform Redirects

• Stores must not contain links that direct people off The Host Co for the purchase or payment process.

• Avoid promoting third-party endorsements or logos implying special reputational status unless approved by us.

6. Pre-Sale or Future Delivery Conditions

• If you are offering something that won’t be available immediately (e.g. experience/service happening in the future, or product arriving after order), you must disclose:

  • Expected delivery or availability date

  • Any conditions or risks (e.g. delays, dependencies)

7. Content & Format Restrictions

• Don’t include deceptive or hidden content (e.g. “active code” scripts that could affect page behavior).

• Justifiable external content (like needed for experiences — maps, schedules) is OK if it doesn’t mislead or redirect off-platform.

8. Warranties & Guarantees

• If you offer any guarantee or warranty, clearly state what it covers, for how long, and any conditions.

• Don’t misrepresent warranty terms.

9. Consequences of Violations

If your store breaks these guidelines, The Host Co may take action including:

• Removing or hiding the store

• Sending you a warning or requiring correction

• Restricting your ability to create or manage stores

• Temporary or permanent suspension if violations are serious or repeated